How much does shipping cost?
Shipping cost varies by location and shipping type. Your shipping cost will be calculated and displayed at checkout, after you enter your customer information and before the sale is confirmed.
Do you ship internationally?
At this time, we do not ship internationally.
Has my order shipped? When will it arrive and how do I track it?
We ask that you allow 7-10 business days for UPS standard ground. A tracking number will be emailed to you as soon as your order is packed for shipment. Once UPS picks up your package from our warehouse (usually around 3pm PST), your tracking number will be active and you can check your estimated delivery date.
Can I have some stickers?
We throw a sticker in with each order
I accidentally ordered the wrong stuff, what do I do?
If you have ordered in error, please email us IMMEDIATELY at email@example.com to let us know. Order corrections are not guaranteed, and ordering correctly is the responsibility of the customer, so please take your time and double check your order.
Do you accept returns?
If you need to return an item, the merchandise must be in original, unused condition with original tags attached. You (the customer) are responsible for all shipping costs on returned items. For more information or if you would like to return an item please contact us here to make a return authorization request.
When will I be billed?
Your card may be authorized for the amount of the purchase immediately, but will not be charged until your item is out for shipment.
Do I have to pay sales tax?
Sales tax must be paid for orders in CA.
What forms of payment do you accept?
We accept all major credit cards as well as PayPal.
I want to carry Birdhouse in my shop?
If you want to carry Birdhouse in your shop please contact us here
For any questions beyond what this FAQ covers, please contact us at
firstname.lastname@example.org. Thanks for shopping Birdhouse!